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- January 2, 2015
- by firstname.lastname@example.org
- backups, disaster and recovery, disaster planning,
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According to Symantec SMB, 50% of small and medium sized businesses (SMBs) admit to having no backup and disaster recovery in place.
41% of those surveyed confessed that they had never even given much thought to implementing a disaster recovery or business continuity plan.
The Aberdeen Group announced that for every hour of downtime, small companies lose approximately $8,500 and medium sized companies lose $215,000.
If you are one of these SMBs, then you really need to think about whether you can afford that status quo.
Answering these questions will help you decide.
- How often is employee productivity and customer accessibility or service stalled each day from a downed network or system?
- How much downtime can your business truly afford and what kind of backup or recovery solutions are in effect when systems are unavailable?
- What level of IT support can be accessed? Can it be accessed quickly enough to minimize damage? Are you confident that your business can either be back online or be able to access lost data with minimal disruption, no matter what?
- Is your most critical data frequently backed up? Is the data on personal laptops, iPads, Blackberrys of employees backed up? Are all backups stored in a location off-site and quickly accessible in the event of theft, fire or flooding? Are you using any custom installed software and is the supplier still in business should this software need to be re-installed or updated? Are account details, licensing agreements, and security settings somewhere on record, and is it duplicated off-site?
- Are your systems truly protected from bank theft, hackers, and viruses? Are passwords to sensitive data changed whenever employees leave the company or business unit?
- When was the last time you tested backup processed to ensure they are working properly? How quickly were your backups?
Answering these questions will help you understand if you are needlessly bleeding money everyday by subjecting your business to the high hourly rates, service charges, trip fees, and wait times of on-call IT support.